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Troubleshooting: No Video

Assuming you've already refreshed the page, and restarted your browser.

The next steps to perform are:

New → If you don't get video in Internet Explorer got to Tools menu and uncheck "Compatibility View"

1) Make sure Javascript is not disabled → Javascript Config

2) Make sure you have the latest version of Flash → FLASH VERSION CHECK

3) Clear cache and cookies → CLEARING CACHE AND COOKIES

4) Try different browsers, ie Firefox, Explorer, Chrome...

5) Disable Adblockers

6) Disable Flash Hardware Acceleration → DISABLE HW ACCELERATION